Safe Gaming Policy

At faci88 Responsible Gaming — Keep the fun from becoming a burden

Faci88 believes gaming should be a source of entertainment, not stress or addiction. Our responsible gaming program helps you stay in control at all times.

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Our Commitment

Why Responsible Gaming Important?

When online gaming goes beyond entertainment, it can take a toll on family, relationships, and finances. faci88 understands this deeply. That's why we've built a culture of responsible gaming into our platform from the very start.

Responsible gaming at faci88 means every member stays mindful of their budget, time, and mental well-being. We never want anyone to leave our platform worse off. Our goal is for you to feel happy and satisfied after every gaming session.

Online gaming is growing rapidly in Bangladesh. In response, faci88 is committed to maintaining a safe and transparent environment. Responsible gaming guidelines apply to all members as a mandatory requirement under our licensing terms.

Remember — gaming is entertainment, not a reliable source of income. Always play within your means.
Budget Limit Settings

Set daily, weekly, or monthly deposit limits to keep your spending in check.

Session Time Limit

Decide in advance how much time you will spend gaming each session, and stick to it.

Self-Exclusion Feature

You have the right to exclude yourself from the platform for a set period or permanently.

24/7 Support

Our support team is available 24/7 whenever you need help.

Activity Review

You can view a full record of your gaming history and spending at any time.

Advice & Support

Guidance on professional support is provided when signs of addiction appear.

Problem Warning Signs Recognize

If you notice the following signs, it's important to take responsible gaming steps.

1
Chasing Losses

Repeatedly chasing losses is one of the most common signs of addiction.

2
Lying about gaming

Hiding your gaming activity from family or friends is a serious warning sign.

3
Spending beyond your set budget

Consistently going beyond your set limits is a sign that you are starting to lose control.

4
Neglecting daily responsibilities

Spending more time gaming than on work, family, or studies is a warning sign.

5
Playing to Relieve Stress or Anxiety

Turning to gaming as the only escape from loneliness or a low mood.

6
Gambling while in debt

Borrowing money to gamble is a path to financial and personal ruin.

If you recognize even one of the signs above, please take a break right now and reach out to our support team.
Self-Assessment

Self-Assessment Questionnaire

Ask yourself the questions below. If you answer "yes" to more than three, we strongly encourage you to consider using our responsible gaming tools.

This self-assessment is completely confidential. It's for your eyes only — faci88 does not store this information anywhere.
1

Have you ever felt like you should cut back on gaming but couldn't?

2

Has a family member ever expressed concern or objection about your gaming?

3

Have you ever spent more than you budgeted for gaming?

4

After a loss, have you immediately placed more bets to try to win that money back?

5

Do you feel restless, irritable, or on edge when you're unable to play?

6

Is gaming affecting your work, studies, or social life?

7

Have you ever borrowed money to cover gaming expenses?

Faci88's Protection Tools

Our platform offers a range of practical responsible gaming tools.

Deposit Limit

Set daily, weekly, and monthly deposit limits. Once a limit is in place, you will not be able to exceed it.

View Settings
Session Time Limit

After a set period, the system will automatically alert you or end your session.

Activate
Break Feature

Temporarily suspend your account for any period from 24 hours up to 30 days.

Take a Break
Self-Exclusion

For serious issues, you can request to have your account closed for anywhere from 6 months to permanently.

Apply
Loss Limit

If your losses exceed a set amount, the system will automatically prevent further play.

Set Limit
Activity Report

View a full monthly report of your gaming activity, total spending, and wins and losses.

View Report
Step by Step

Set Your Limit How?

Using faci88's responsible gaming tools is straightforward. Just a few simple steps to keep yourself protected.

Decreasing a limit takes effect immediately. However, requests to increase a limit may take 24–72 hours to process.
1
Log In to Your Account

Log in to your faci88 account and go to your dashboard.

2
Open Account Settings

Click the profile icon in the top right corner and select the "Responsible Gaming" section.

3
Select Limit Type

Choose what you need — a deposit limit, time limit, loss limit, or self-exclusion.

4
Set Limits on Amount & Duration

Set your preferred limit amount and timeframe (daily/weekly/monthly).

5
Confirm

Click the Save button. Your limit will take effect immediately and a confirmation email will be sent.

General FAQ

Answers to frequently asked questions about responsible gaming.

No, self-exclusion does not affect your account balance in any way. Your funds remain fully secure. Once the self-exclusion period ends or you request a withdrawal, your money will be returned. Self-exclusion only suspends gaming activity — your financial information and balance are not affected.

Yes, reducing your deposit limit takes effect immediately. For limit increases, faci88 applies a cooling-off period — typically 24 to 72 hours. This delay is intentional, to prevent anyone from impulsively raising their limit in the heat of the moment and putting themselves at risk.

No. At faci88, your account is not automatically reactivated when a self-exclusion period ends. You will need to contact the support team directly to request reactivation. A cooling-off period also applies to ensure the decision is well considered.

Never. faci88 strictly prohibits anyone under 18 from participating. Age verification is mandatory during registration. If the KYC process reveals that a member is under 18, their account will be closed immediately.

faci88 takes gaming addiction seriously. Our 24/7 support team is ready to help whenever you need it. We also provide guidance on professional counseling services. Tools like self-exclusion, deposit limits, and activity reports put you in control of your own experience.

No. Using responsible gaming tools does not affect your bonuses or promotional benefits in any way. However, active bonuses are paused during self-exclusion and will be reviewed once your account is reactivated.

Faci88's Commitment

Our commitment to responsible gaming is proven not just in words, but in every step we take.

Zero-Tolerance Policy

Our policy on participation by minors and at-risk individuals is strict and non-negotiable.

Licensed & Regulated

Faci88 operates under a license from an international gaming authority and is subject to regular audits.

Community Protection

We actively work to keep our gaming community healthy and positive.

Compassionate Support

Our support team approaches every member's concern with empathy and a human touch.

Safely Start Playing

Join a responsible gaming environment at faci88. Have fun, stay safe — we're always here for you.

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Responsible Gaming
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